Is this the year that VoIP phones will overtake your traditional phone systems? If you are considering VoIP and call recording there are few things you should consider about VoIP recording. First, setting up VoIP recording CAN be much simpler than traditional call recording. The reason for this is that one single connection to your router or hub is all you’ll need as opposed to multiple phone tap cables. The setup can be done by just about anyone instead of requiring a telephone technician. However, VoIP is new and no single established standard exists, so there are many incompatible VoIP standards and not all types of VoIP can be recorded at this time. Check the VoIP PBX or VoIP phones you plan to get against the compatibility of your call recording solution before you buy!
January 3, 2007
Is 2007 the year for VoIP recording?
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